The redemption period is a Domain Registry period of up to 30 days that occurs when a domain name is deleted after having expired unrenewed. Instead of just getting deleted and returning to the pool of domain names available for registration, the existing registry keeps a hold on the domain name in a what is technically called as REDEMPTION PERIOD. During this 30-day redemption period, the original domain registrant (owner of the domain) is allowed to retrieve the domain name from deletion by contacting Interactive Villages. This process costs an additional fee of $150 and includes a one-year domain renewal.
This extra 30-day period - redemption period - extends the time available to renew expired domain names by 30 days. However, all names that enter the redemption period are removed from the zone files in the global DNS, as a result, any Web site or email services associated with the domain name gone into redemption period will stop working and would appear offline.
Pending Delete Phase
In addition, after the 30-day redemption period there is a 5-day Pending Delete Phase. When a domain is in Pending Delete Phase, no one is allowed to renew the domain and it cannot be yet registered because its still not returned to the public domain pool. After the 5-day Pending Delete Phase the Registry will release the domain name back into the public pool of available domain names enabling fresh registration.
Renew domain before redemption phase
It is strongly recommended that you renew your domain registration in time before the domain name is placed in redemption lock because once its placed in redemption, the zone files of such domain gets automatically removed from the Domain Name Service and associated website and email etc services will cease to work.
To renew your domain if it is in Redemption Period state, please open a ticket at our Helpdesk to authorize renewal and the charge of $150 to your account.